Privacy Policy

Effective November 12, 2026

Introduction

Shift Bio-Rooted Medicine, LLC ("SHIFT," "we," "us") respects your privacy. This policy explains what information we collect when you visit shiftbiomedicine.com, how we use it, and the choices you have.

This policy covers our website only. Health information you share as a patient is protected under HIPAA and described in our separate Notice of Privacy Practices, which you receive when you become a patient.

Please do not send personal health information through this website, by email, or by text message. Use our secure patient portal instead.

Information We Collect

Information you give us. When you call, text, or email us, we receive your name, phone number, email address, and anything you choose to include in your message.

Information collected automatically. Like most websites, our site automatically collects basic technical data when you visit. This includes your IP address, browser and device type, pages viewed, time spent on pages, and the website that referred you.

Appointment booking. When you click "Schedule a Consultation" or "Book Now," you leave our website and go to our booking and patient portal, Practice Better. Any information you enter there is collected by Practice Better on our behalf. It is protected under their privacy policy and our HIPAA obligations, not this website policy.

How We Use Information

We use the information we collect to:

  • Respond to your questions and requests
  • Schedule and manage appointments
  • Operate, maintain, and improve our website
  • Understand how visitors use our site
  • Comply with legal and regulatory requirements

Cookies and Analytics

Our website uses cookies, small files stored in your browser, to keep the site working and to measure site traffic. Some cookies are set by our website host, Squarespace, to provide analytics and security.

You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.

Third-Party Services

We rely on trusted providers to run our website and practice. Each has its own privacy policy.

  • Squarespace: hosts our website and provides site analytics
  • Practice Better: appointment booking, intake forms, and secure patient portal
  • Your phone or email provider: delivers calls, texts, and emails you send us

Text messages and email are not fully secure. Message and data rates may apply to texts.

How We Share Information

We do not sell or rent your personal information. We share it only:

  • With the service providers listed above, so they can perform services for us
  • When required by law, court order, or government request
  • To protect the rights, safety, or property of our patients, our practice, or others

Data Security and Retention

We use reasonable safeguards to protect the information we collect. No website or internet transmission is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes above or as required by law.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their information online. Our practice serves adults 18 and older.

Your Choices

You may ask us to access, correct, or delete the personal information we hold from your website visits or messages. To make a request, contact us using the details below. Requests about your medical records are handled under our Notice of Privacy Practices.

Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.

Contact Us

Shift Bio-Rooted Medicine, LLC
Phone: (602) 899-1881
Email: shiftbiomedicine@gmail.com